How to make an exchange

Do you offer exchange?

We understand that finding the perfect fit or style is important. Which is why we offer exchanges for different color & size of the same product, subject to availability. We also offer exchange for different styles too within 7 working days.

Can we exchange online?

Certainly! Select the right option and it will direct you to return page where you can fill in details and generate return shipping label. You can also manually return the parcel and upload the tracking details.

What items are eligible for exchange ?

To be eligible for exchange, item must be in their original condition, unworn, unwashed and with tags attached.

Note - Items purchased during sale will not be eligible for exchange or return.

Can I exchange an item with another higher value item and different style?

Certainly! Please reach out to us on mail with your query on our email id - uvcreations17@gmail.com or Chat with us on Whats app and our customer suppoert team will guide you for the same.

Can I receive the exchanged item with express shipping?

Yes! Please connect with our customer support team via chat or email for the same. (uvcreations17@gmail.com).

When can we expect the delivery of exchanged item?

Once your exchange request is approved you can send the return item to us immediately. Once we receive your returned item and inspect it, We will promptly process the exchange and ship out your new item. Once we ship back, you can expect delivery in 7-10 working days.

Note - After 7 working days, if we do not get the return item, The return request will be automatically canceled. For international orders we except 15 days exchange .

Customer Service can be reached by using one of the methods listed at the bottom of this page.

 Chat -Whatsapp us

Email - uvcreations17@gmail.com

Social - Facebook, Instagram